Merchant FAQ

Friction FAQ

Friction helps Shopify merchants preserve and restore anonymous shopping carts when browser storage is unreliable, expired, unavailable, or cleared. This FAQ explains what Friction does, how it works, when device recognition is used, what data is processed, and what merchants should know about privacy, compliance, billing, and limitations.

For questions, contact: rohith@usefriction.com

15 sections

133 questions about setup, privacy, billing, and cart restoration.

15 sections and 133 questions available.

Support